Unassigned Work Orders

  • Create a workgroup called 'Jobs not Assigned' (Go to Settings->Manage Lists->Job Groups)
  • Create a dummy user called 'Jobs not Assigned.' Then assign it to workgroup 'Jobs not Assigned' (Go to Settings->Manage Users->)
  • Job Groups


  • Go to each Service Provider's profile and make them 'Team Lead' of this workgroup, 'Jobs not Assigned.'

  • Jobs not Assigned

  • Assign these unassigned work orders to this dummy user 'Jobs not Assigned.' Your service providers can now see these work orders on the mobile app.

Note: Have the Service Providers log in and back into the mobile app for the changes to take effect.