• Create a work group called ‘Jobs not Assigned’ (Go to Settings->Manage Lists->Job Groups)
• Create a dummy user called 'Jobs not Assigned'. Then assign it to work group ‘Jobs not Assigned’ (Go to Settings->Manage Users->)





• Go to each Service Provider’s profile and make them ‘Team Lead’ of this work group ‘Jobs not Assigned’





• Assign these unassigned work orders to this dummy user ‘Jobs not Assigned’. Your Service Providers will now be able to see these work orders in the mobile app.

Note: Have the Service Providers logout and log back into the mobile app for the changes to take effect.