The intent of this feature is to provide a mechanism for your customers to submit a Service Request through your own website.

Step 1: From the menu click on Settings -> Company -> Service Request Settings. Copy the link and place it on your own website's button (Request Service).

Step 2: When your customer visits your website and clicks on the Service Request button, they will be taken to this form. When they submit this form, you will be notified by email.

Step 3: From the left panel, click on Work Orders -> Service Request. Convert this service request to a work order.