Manage your technicians of field service on-the-go with Field Promax available across Android and iOS platforms. No matter if your technicians are tech-savvy or not, our app is easy-to-use with minimal training of 15 minutes. You can view the work orders scheduled for a day in different ways, such as a Dashboard, Calendar or Map view. Each view delivers a unique perspective, so you can manage your technicians more efficiently. Such cross-platform availability also means that you can reduce the redundant tasks on the field. Your technicians can upload pictures of the provided work, take signatures from the customers on the app and send automatically generated invoices.
Profitability in your business is defined by the technician management efficiency. While technicians are out in the field offering services, Field Promax assists in the management process via desktop and mobile accessibility. Our application empowers your business with advanced tools to manage technicians and field services from the head office and from field locations. Technicians become more productive and your work order scheduling capacity improves with our auto work generation feature. For every recurring work, you can decide a schedule and let the app generate the recurrence on its own. You can even send emails and text messages to technicians to assign work orders.
Online and desktop integration of Field Promax with QuickBooks provides two-way syncing to your work order and invoice management. This positively impacts your ability to manage technicians in the field. They don’t feel worried about double-entry of work orders, as your offerings and customers stay synced. As soon as a technician finishes a job, he can sync that task to utilize QuickBooks for automated invoice generation. This approach reduces the unnecessary time gap between service completion and invoice creation. The process can take place from anywhere via a mobile app on the smartphone of your technicians.
We understand how big it would seem at first to shift your business to a non-paper model. But, no need to have any concern, as we make things easier with our correct information and expert support. We offer our ongoing support through various communication channels like email, text, and call. Our team is always available to assist you and your staff with onboarding. We are capable of adapting to your field service technician management needs. Our support is exactly like hand-holding, which makes your team aware of all the functionalities of our software. As a result, you feel comfortable at every moment of running your business.
We changed our accounting system and required a work order system to keep track of our multiple daily service calls with multiple technicians. We looked at a number of systems and found that Field Promax fits the bill. Just a great app with exemplary service!
Field Promax is great for work order management for 3 reasons: all the necessary information is available at a glance, it has enough features to cover our needs, but not to make it difficult to use and they have an extremely helpful support.
What I like about Field Promax is that all the information I need to access is on one screen. I can easily track the job progress and an invoice is just one click away.