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FIRE and SECURITY SYSTEM SOFTWARE

The most reliable schedule and dispatch software for one of the most crucial field service fire and security industry

Field Promax works with companies in the Fire and Security Systems industry to provide a market-leading field service management solution. Manage all processes related to your field service management, such as work orders, scheduling/dispatch, time sheets, resource utilization, and site inspections with the advanced features of the most trusted alarm business software and ensure the best customer experience for your company.

scheduling and dispatching

Scheduling & Dispatching

Have all your data, including technicians’ schedules and customer information at your fingertips with Field Promax alarm company software. Quickly respond to customers and dispatch your technicians, while carefully routing work to reduce travel time and maximize service calls.

  • Provide flexibility to your customers to submit a service request right from your website.
  • View complete technician schedule to know their availability for job orders
  • Match available technicians’ skillsets to match the job requirements
  • Notify your customers when the technician is on the way to the job site
  • Alert technicians via text messages
  • Categorize work orders with customizable text boxes and drop-down list
  • Auto-generate work orders for recurring jobs

Mobile App

The advanced alarm company management software offers a dedicated mobile app for you and your employees so that you can access your resources and databases at any time, both from the office and in the field.

  • Create work orders, schedule appointments, generate invoices from anywhere, anytime
  • Get access to your database even when not in the office
  • Monitor your field technicians’ location in real-time
  • Find the nearest technician to dispatch and easily reassign appointments to meet emergency service requests
  • Let your workers report their time and share job status directly from the field
  • No technical know-how or special training is required
  • Available on both iOS and Android
mobile app
reports and dashboard

Reports and Dashboard

Our advanced dashboard feature lets you keep every detail organized in one place. Thanks to this cutting-edge alarm business software, you can access all your schedules, job orders, reports, and customer feedback with a click on your computer and make better decisions to boost your business growth.

  • Prioritize work orders
  • Assign the right technician to the right job
  • Improve predictive maintenance
  • Manage recurring work orders better
  • Control access to your database
  • Develop an effective business strategy

Estimates

Creating competitive quotes and sending estimates to customers faster than your competitors means more business opportunities. This is what Field Promax alarm business software enables you to accomplish. It allows you to create, share, and track estimates from anywhere, anytime.

  • Create estimates from computers and smartphones
  • Customize your estimate with line items, materials cost, labor charge, and more
  • Custom pricing for different work orders
  • Allow customers to approve estimates online
  • Turn approvals directly into work orders
estimates
quickbooks integration

QuickBooks Integration

Accelerate your payment cycle with our advanced billing and invoicing features. Field Promax offers both desktop and online integration with QuickBooks for alarm companies. Enjoy a centralized database for creating estimates, scheduling technicians, and generating invoices.

  • Keep all your data in one place
  • Cloud storage secures your data forever
  • Avoid bookkeeping errors and double entries
  • Eliminate redundant data entry every step of the way
  • Create recurring job orders with just a few clicks