Security Levels

Different access levels for different roles

Security-Levels-banner
FLow Control

Administrators

Have access to the entire application.

Technicians

View only the work orders that have been assigned to them with limited view of the application.

Team Leads

View work orders that belong to everyone in their team.

Crew Leads

View and update time for themselves and their crew members.

Crew Members

Working with Crew leads they do not have any access to the mobile app. They communicate via Text messaging.

Customers

Have limited view to their own work orders.

Customizable settings

Hide prices, hide customer list, allow to create work orders in the field etc. and much more!

Ensure maximum security for your data with our robust yet flexible framework

Control who has access to your databases, monitor employee activity, and give your customers the flexibility to be updated on their work orders with our robust multi-level security feature. And you can customize the settings too!
FLow Control

Different access levels for different roles

  • Administrators:

    Have access to the entire application.

  • Technicians

    View only the work orders that have been assigned to them with limited view of the application.

  • Team Leads:

    View work orders that belong to everyone in their team.

  • Crew Leads:

    View and update time for themselves and their crew members.

  • Crew Members:

    Working with Crew leads they do not have any access to the mobile app. They communicate via Text messaging.

  • Customers:

    Have limited view to their own work orders.

  • Customizable settings:

    Hide prices, hide customer list, allow to create work orders in the field etc. and much more!

Frequently Asked Questions.

Field Promax is a powerful platform that streamlines your entire service business operations. Using Field Promax’s software and mobile app, you can schedule and dispatch jobs, create estimates, manage recurring jobs, monitor  your crew with time keeping and GPS tracking, spend less time invoicing, and manage customers. With Field Promax, daily operations are conducted with efficiency and accuracy.

Field Promax is used by a multitude of industries.  Leading the charge are HVAC, Home security services, Electrical services, Landscaping services, Pest control services, Garage door services, IT services, and more.  View our website www.fieldpromax.com to get a complete listing of all the industries we serve.

Yes, we call it “hand-holding for on-boarding.” It means we are here to lend a helping hand to guide you to become a part of our family. Field Promax is easy to use instead of other products in the market. Since it’s a challenge to adapt to new software, we have gone miles out of our reach to ensure that our customers are accustomed to the software in the first attempt itself. The mobile app is so efficient that it will take only 10 minutes to set up and start working.

With Field Promax, you can manage and run your field service business from the field or the office. This option allows you to manage emergency calls, reschedule technicians, or assign available ones. Field Promax gives you a clear view of all the scheduled orders and technicians, making it easier to make changes in the schedules in case of emergencies.

Field Promax is a cloud-based software that runs on desktop and mobile apps. The software requires an internet connection to function. However, it does not consume so much data.

It’s simple! Once you open the Field Promax website, click on Login at the right corner of the page. You can then click on Sign in if you don’t have an account.

Don’t worry. Since all your business data and files are uploaded and secured in the cloud, you can retrieve it all. If your devices crash or get lost, you can still access your documents through the cloud.