Features

Customer Support

Are you struggling to get the support you need for your field service software?

Are you struggling to get the support you need for your field service software?

Field Promax Customer Support is here to help. We offer personalized training, multi-channel assistance, and a community of users to ensure you get the most out of our software, no matter your challenge.

Training and Onboarding

Hands-On Team Training

Hands-On Team Training

Struggling to get your staff up to speed with new software?

Field Promax Customer Support provides comprehensive hands-on training for your entire team, from onboarding to advanced troubleshooting, ensuring everyone can use the system effectively.

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Support

Multi-Channel Support Access

Multi-Channel Support Access

Frustrated by limited support options?

Field Promax Customer Support offers three convenient ways to reach out – email, ticket submission, or phone call – so you can get help in the way that works best for you.

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Customer Onboarding Experience

We support you with real people, expert guidance, and personalized onboarding.

Structured Onboarding Plan

We guide you through a systematic onboarding process with live training, regular check-ins, and ongoing support to ensure a smooth and successful implementation.

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Process Optimization Consultation

Our support team includes process improvement experts who can help streamline your operations, tailoring solutions to your unique business needs.

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Talk to a Real Person

No bots, no endless menus. Get direct support from a real person who understands your business and is ready to help.

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SAVE MORE TIME

And Boost Productivity

Your team is the driving force behind your success. Support them with the right tools and watch your business thrive.