Field service mobile app for technicians
Everything your technicians need, on their phone
The Field Promax app runs on iOS and Android. Technicians see their jobs and customer history, add photos and signatures, invoice and collect payment on site, and can use the app in English, French or Spanish.
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Upload Images and Documents
Miscommunication between office and field can lead to errors
Our field service app enables seamless uploading of images and editable PDFs, ensuring everyone has the most up-to-date information.
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On-Site Payment Collection
Delayed payments can hurt cash flow.
Our field service mobile app integrates payment solutions, allowing techs to collect payments on-site via credit cards, cash, or checks.
Request DemoMobile App Benefits
Run your business more efficiently with our mobile app
Multi-Dimensional Work Order Visibility
Our app offers tile, calendar, and map views, giving you clear, color-coded visibility into your techs' schedules
Review Detailed Job Histories
Our field service management app puts customer profiles, job histories, prior invoices, and more at your techs' fingertips.
Customizable App Settings
Configure our field service management app settings to control what each technician can see and access, maintaining security and privacy.
Multilingual Interface for Enhanced User Experience
The Field Promax mobile app offers a comprehensive multilingual interface with support for English, French, and Spanish, ensuring users can navigate the app in their preferred language.
Accurate Time Tracking
With our field service app's built-in timecard feature, techs can clock in and out directly, ensuring precise time tracking
Create Work Orders and Estimates On-Site
With our app for field service, generate these documents directly from your mobile device at the customer's location, streamlining your workflow.
Frequently Asked Questions
A field service app is a mobile app that technicians use at the job site to see their assigned jobs, customer details and notes, record the work and close the job out. The Field Promax app connects to the office system, so a job the office schedules shows up on the technician's phone and their updates come straight back.
Technicians can see their jobs in tile, calendar and map views, open job details and customer history, update job status, upload photos and documents, capture signatures, clock in and out, create work orders and estimates, invoice and collect payment on site.
Yes. The Field Promax app runs on iOS and Android phones, so technicians can use the phones they already carry. No special hardware or tablets are required.
Search "Field Promax" in the Apple App Store or Google Play and install Field Promax Plus. The app is free to install, and your company account is the license. Your admin adds each technician as a user, and Field Promax emails them a username and password they can use on the web or in the app straight away. New companies start with a short demo, followed by a 14-day free trial.
Yes. Technicians can create work orders and build estimates in the app while they are with the customer, price them from the company price book, add optional items, and get the customer's signature before they leave.
Yes. Technicians download their day while they have signal, then keep working with none: check in and out, mark work complete, log trip notes and mileage, and take the customer's signature. Edits queue on the phone and send themselves when the connection returns. Payments, emails and adding products need a connection. See how the offline mobile app works.
Yes. Technicians can invoice at the job site and record a cash, check or credit card payment, or take a card payment through Stripe in the app or by an emailed Stripe payment link.
Yes. Every user gets a security level. Administrators see everything, technicians get the mobile-first view of their own work, and what a technician can add in the app depends on the permissions the administrator gives them.
Yes. With location turned on, the app sends the technician's position in the background, so the office sees live truck pins on the dispatch map. Clock-ins and job check-ins are also stamped with GPS, and old location data is cleared automatically after the retention period.
The app is available in English, French and Spanish. There is no free plan, but you can try Field Promax free for 14 days after a short demo. Plans start at $99/month in the US and A$149/month in Australia, and most customers are set up within an hour. See plans and pricing.