Drainage is the embodiment of a circulatory system in a building’s anatomy. And, plumbers make sure that the drainage system is at its healthiest best. Right from installation to maintenance, these drain doctors are involved every step of the way.
Today, the massive industry is worth a jaw-dropping 107.3 billion dollars. Interestingly, not a single plumbing business in the US accounts for more than 1% of overall industry revenue. Smart businesses are, however, embracing advanced technology in the guise of Field Service Management to make the most of their available resources. Data reveals that our partners saw a 15% increase in their profits within 6 months of using Field Promax.
Some of the challenges that the industry is grappling with are –
Keeping a track of resources, especially, when they are on the field
Adopting a paperless strategy that ensures data security and backup
Leakage in capital
Scheduling and invoicing error.
Automate scheduling and dispatching: our smart scheduling tool traces order entries automatically. And, generates a work order for your technician instantly. Moreover, managers can update and maintain these work orders effortlessly. And, we arm your plumbing technicians with the fastest routes, map views, and an organized plan of their schedule right at their fingertips.
GPS tracking: keep a tab on your on-field staff with our advanced GPS technology to analyze their performance and productivity. Our partners have experienced a dramatic reduction in unproductive abuse of company resources and time. Moreover, plumbers can get a clear view of their work orders on the map, and they can be assigned the shortest route to reach their destination. It not only saves time but also saves fuel money.
Equipment tracking: gone are the days when plumbers arrived with a kit of plungers and wrenches. Today, these drain doctors rely on sophisticated borescopes and equipped vans to deliver impeccable services. And, these tools are pricey. Our GPS-backed plumbing service software helps businesses track their equipment effortlessly and notifies maintenance requirements to keep them in the best shape. Equipment tracking is essential to save your business from equipment theft, breakdowns, and misplacement.
Time-keeping: recent studies have shown that underbilling customers have caused plumbing businesses up to 32% of revenue leakage. Our astute time tracking feature records the exact time spent by the technician at the customer. Extra time spent can be added to the bill effortlessly after approval. This feature has saved our partners thousands of dollars with accurate billing.
Automate invoicing: speaking of accurate billing, you can trust Field Promax to deliver error-free invoices within minutes. This paper-less approach eliminates the risk of data misplacement, limitations posed by bad handwriting, and miscalculations. In addition to that, syncing QuickBooks with Field Promax’s plumbing company software allows for automatic updating of accounting.
Elevate customer satisfaction: give your customers the convenience of booking your plumbing services within a blink from your website itself. We let you integrate a “Book Service” button on your website with a simple link. It can convert website traffic into loyal customers effortlessly.
We changed our accounting system and required a work order system to keep track of our multiple daily service calls with multiple technicians. We looked at a number of systems and found that Field Promax fits the bill. Just a great app with exemplary service!
Field Promax is great for work order management for 3 reasons: all the necessary information is available at a glance, it has enough features to cover our needs, but not to make it difficult to use and they have an extremely helpful support.
What I like about Field Promax is that all the information I need to access is on one screen. I can easily track the job progress and an invoice is just one click away.