Work order Managment software for field Service Business
Field Service Scheduling Software and Mobile App.
Providing electrical services to customers requires the availability of many field employees. When electrical technicians are in the field, they need to have an effective and efficient way of communicating with in-house managers and managing customers. With that idea in mind, we have created Field Promax, a field service management app available across Android and iOS devices. Our application offers a wide range of features from multiple-view work order details to the ability to upload pictures and collect signatures from customers. This app has the ability to make your business model completely paperless. That too, with top-notch security associated with its configuration and customization.
With Field Promax, you get a highly flexible approach to generating work orders related to various electrical services you provide. You can schedule and dispatch those work orders straight to your technicians’ mobile phones. This saves time and adds mobility to your business, so your technicians can focus on delivering high-quality services to more customers. We give you all the tools you need to manage electrical services in the field and in the office simultaneously. For recurring electrical tasks, you can set up an automated generation of work orders in the app. Similarly, there are various other ways to organize and categorize your electrical service requests.
Field Promax offers compatibility with QuickBooks Desktop and QuickBooks Online, delivering two-way sync of your electrical service offerings and your customers. This way, you eliminate the chances of adding the same work order two times. The idea behind QuickBooks integration is to help you make work order and invoice management paperless. Field Promax enables automated invoice generation in QuickBooks after you connect it with your company profile. So, as your electricians finish a job, they can trigger the automated generation of an invoice for it in QuickBooks, using Field Promax app on their mobile.
Using QuickBooks integration, you can create invoices automatically and send it to your customers right away. The process is possible right from a technician’s mobile phone, so there is no need to waste any time in generating paper invoices. Technicians become capable of sending emails with invoices to customers. Those invoices come from your integrated QuickBooks profile automatically after closing an electrical service work order. In all this, you can feel stress-free about the security of your process and billing-related data, which stays safely intact within QuickBooks. If you want to track all the expenses related to any or every work order, it becomes possible as well with Field Promax.
No matter what scale of electrical service team you have, we will make sure that every employee gets trained and informed about Field Promax. We have experts who conduct simple-to-understand training sessions that require nothing more than 15 minutes to help your employees understand all the functionalities. Hence, you can smoothly turn your business process into paperless. There are no added charges for the support we provide. Our technicians stay available for you and your teams via text, call, and email whenever you need them. So, whether it is onboarding or post-adoption customer support, we are here for you.