Scheduling and dispatch software for field service teams
Every job and every tech on one live calendar
Plan every job on one live calendar, drag it to the right tech, and let Field Promax keep your team and customers updated. No whiteboards, no group texts, no phone tag.
Trusted by 100,000+ contractors. Rated 4.7 on Google and 4.2 on Capterra.
What Is Dispatch Software?
Dispatch software is a digital tool that assigns field service jobs to technicians based on their location, availability, and skill set. It replaces manual scheduling calls and spreadsheets with a real-time system that your whole team can see and act on instantly.
For field service businesses (HVAC, plumbing, electrical, property management, and more), dispatch software is the difference between a technician arriving on time and a customer calling to cancel.
From Job Request to Invoice in 6 Steps
No calls. No spreadsheets. One screen.
Job comes in
Customer call, online booking, or recurring schedule: Field Promax creates a work order instantly.
See your team schedule live
Open the dispatch board. See every assigned job, who is on a task, and what is coming up next, all in one view.
Drag to assign
Drop the job onto the right technician. Calendar updates instantly. No calls needed.
Tech gets notified
Push notification to their phone with job details, customer address, and any notes.
Auto status updates
En route, on site, complete: status updates automatically as the job progresses.
One-click invoice
Finished job converts to invoice in one click. Customer notified. You get paid faster.
Calendar View ~ Route Optimization
Inefficient routing can lead to wasted time and increased fuel costs.
The scheduling and dispatch software includes a map view for visual route optimization, helping reduce travel time and maximize billable hours.
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Calendar View ~ Color Coded by Technician
Keeping track of who's doing what can quickly become overwhelming.
The dispatch software provides a color-coded calendar view, giving you a clear, dynamic perspective of all assignments at a glance.
Request DemoPowerful tools to streamline your operations
Our scheduling and dispatching system includes these powerful tools to streamline your operations:
Job Status Calendar
Our service scheduling software features a job status calendar that automatically updates as your team progresses, providing real-time visibility into task completion.
Drag and Drop Scheduling
Our scheduling and dispatch software offers an intuitive drag-and-drop interface, allowing you to effortlessly organize your entire team's schedule with just a few clicks.
Integrated Time-Off
Our dispatch scheduling software incorporates an integrated day-off planner, ensuring work orders align with available resources and respect your team's time off.
Calendar Integration
With Field Promax's Google Calendar integration, you can sync your work schedule across platforms, ensuring seamless organization and never missing an important deadline.
Customer Notifications
Our Dispatch scheduling software sends automatic updates and text reminders to both customers and techs. You can easily set how many minutes or hours before the visit these reminders are sent, keeping everyone informed and satisfied.
Capacity Planning
Visualize team workload to prevent overbooking and ensure you have adequate coverage for expected service demand.
Save More Time and Boost Productivity
Your team is the driving force behind your success. Support them with the right tools and watch your business thrive.
How Field Promax Dispatch Works for Your Industry
HVAC Companies
HVAC teams deal with seasonal demand spikes: 30 to 50 jobs a week in summer. Field Promax lets dispatchers see every technician on the scheduling board, assign emergency AC calls to the first available tech, and send automatic notifications to waiting customers. Recurring maintenance visits populate the schedule automatically.
See Field Promax for HVAC →Plumbing Contractors
Emergency plumbing calls arrive at any hour. Field Promax shows which plumber is finishing their current job soonest so you can assign the next emergency immediately. The tech gets a push notification with the address and job details before they even finish the current call. No phone tag. No delays.
See Field Promax for Plumbing →Electrical Contractors
Multi-tech electrical jobs need coordinated scheduling. Field Promax lets you assign multiple technicians to the same job block, track each one across the day, and adjust the schedule when a job runs long, without disrupting the rest of the day.
See Field Promax for Electrical →Property Management
Maintenance teams handle requests across multiple properties simultaneously. Field Promax gives property managers a single dispatch view across every property, every technician, and every open request, so nothing is missed and no technician is double-booked.
See Field Promax for Property Management →Why Small Service Businesses Choose Field Promax
More users, better value per technician
Field Promax bundles users by plan: 5 users for $239/month, 8 users for $319/month. The more your team grows, the lower your cost per technician. Most competitors charge $49-100 per user with no ceiling.
No training needed
Most customers are dispatching jobs within an hour of signing up. If you can use a calendar app, you can use Field Promax.
Mobile-first for your field team
Technicians use a phone app on iOS or Android. No special hardware required. Your techs already have a phone.
QuickBooks sync built in
Completed jobs convert to invoices that sync automatically with QuickBooks. No double entry. No reconciliation headaches.
Why Customers Love Working With Us
“Field Promax has changed the way our company does business. We were a paper based company and only got our paperwork from our techs one day a week. Field Promax has given us the capability to invoice our customers quicker, interact with our techs through the app and website seamlessly, and be more efficient with work load and routing jobs. Very very happy with Field Promax!
Tom Lacina
TCorp
“Three years ago, we were a 100% paper-based operation. Field Promax has completely transformed our business. What used to be a logistical nightmare is now a streamlined, tech-driven operation. It has made it possible for us to scale into multiple states - something that was unthinkable before. Compared to other platforms like Salesforce, Field Promax is significantly more affordable without sacrificing functionality or quality.
Tim Yslava
“We have been using Field Promax for a few years now. We are very happy with this program. The features are easy to use and to understand. Customer service is fantastic. I would recommend if someone was considering using this product.
Accounts RWscale
“Field Promax has changed the way our company does business. We were a paper based company and only got our paperwork from our techs one day a week. Field Promax has given us the capability to invoice our customers quicker, interact with our techs through the app and website seamlessly, and be more efficient with work load and routing jobs. Very very happy with Field Promax!
Tom Lacina
TCorp
Frequently Asked Questions
Scheduling and dispatch software helps a field service business plan when jobs happen and send the right technician to each one. Instead of a whiteboard, phone calls and group texts, the office sees every job, technician and job status on one live calendar, and technicians get their jobs on their phones.
Scheduling decides when a job happens. Dispatching decides who goes, gets them there and keeps the day on track when plans change. Field Promax does both from the same screen, so you book the job and assign the technician in one step.
You see your jobs on a calendar color-coded by technician and on a map, so you can tell who is free and who is closest. Drag the job onto the right tech and the calendar updates. The day-off planner stops you from booking someone who is off, and the job status calendar shows who is en route, on site or done.
Yes. The live calendar shows which technicians are busy and whose current job is about to finish, so you can give an emergency call to the first available tech. The tech gets a push notification on their phone with the address and job details. No phone tag.
Yes. Set up maintenance visits and repeat services as recurring work orders, and they fill the schedule automatically instead of being entered one by one.
Yes. Technicians use the Field Promax app on iOS or Android to see their jobs, customer addresses and notes, and to update job status from the job site. No special hardware is needed.
Yes. Field Promax sends automatic updates and text reminders to customers and techs, and you choose how many minutes or hours before the visit they go out. Customers know when to expect you, and fewer appointments are missed.
Yes. The Google Calendar integration syncs your work schedule, so jobs show up on the calendars your team already uses.
Yes. Field Promax shows where your technicians are on the map, using the mobile app on their phones, and clock-ins, clock-outs and job completions are stamped with the technician's location and linked to the work order. The map view also shows your jobs, so you can plan routes and cut drive time.
There is no free plan, but you can try Field Promax free for 14 days after a short demo. Plans start at $99/month in the US and A$149/month in Australia. Most customers are set up within an hour. See plans and pricing