Features

Field Service Task Management Software

Not every job deserves a work order.

Not every job deserves a work order.

Pick up parts at the supply house. Call back the Henderson job. Run the truck inspection. Real work that never belonged on an invoice. Field Promax field task management puts dated, assignable tasks on the same calendar as your work orders, and your crew checks them off from the mobile app.

Calendar Tasks

Tasks on the Same Calendar as Your Jobs

No more fake work orders just to book someone's time.

Right-click any slot on the dispatch calendar and create a task instead of a work order. Give it a date, a time window or an all-day flag, and one technician or a whole crew, and it lands as a chip in each assignee's lane. No customer required, no invoice and no job costing dragged along for what is really a reminder.

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Tasks on the Same Calendar as Your Jobs
Your Crew Checks Them Off From the Field
My Tasks

Your Crew Checks Them Off From the Field

The list that follows the technician.

Every assignee sees their open tasks in the mobile app's My Tasks screen, adds notes as they go and marks them done on the spot. Marking a task done works with no signal too. It queues offline and syncs the moment they reconnect.

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Everything a Field Task Manager Should Do

Small enough to use for a reminder, structured enough to run a team on:

01

Kanban Board & Backlog

Undated tasks live on a drag-and-drop board in the office. Drag one from the calendar's Backlog tab onto a time slot and it is scheduled, with the lane you drop it in becoming the assignee.

02

Priorities & Time Windows

Give a task a Low, Medium or High priority, a start and end time or an all-day flag, and an optional location so the technician knows where to be and when.

03

Overdue Flagged Correctly

Overdue is computed against your company's own time zone on the server, so a task never looks late just because a device clock sits in another region.

04

Multiple Assignees

Put one task on a whole crew. Every assignee sees it in their own calendar lane and their own mobile list, and any of them can close it out.

05

Bulk Reassign

Someone calls in sick and an administrator moves every open task from one technician to another in a single action, instead of reopening them one at a time.

06

Live Updates & Dashboard

Changes made in the field appear on the office board in real time without a refresh, and a My Open Tasks widget on the dashboard keeps the day's list in view.

Frequently Asked Questions