Top 9 Field Service Software for Security Systems Integrators
The advent of modern digital technology has radically transformed the traditional way of managing a business. And among all the modern technologies, automation has taken center stage when it comes to the field service industry. More and more businesses are now investing in these cutting-edge digital tools to add more efficiency to their operations, increase their profits, and provide their customers with a best-in-class experience. For businesses like security systems, business automation has become rather indispensable. Since it involves the crucial aspect of people’s safety, such businesses cannot afford the mistakes and mismanagement that are unavoidable with manual methods. This is the reason why security system software solutions have become so popular today.
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If you own a security system business, you might have already heard about these innovative software tools. Statistics show that more than 48% of business owners in this industry have already signed up for a security systems management software solution. Within 2026, it will likely reach 68%. As you can well imagine, this innovative technology must have some significant benefits to garner such popularity. In fact, for any service-based business, business automation software systems are considered the biggest competitive advantage today. Evidently, security system businesses are not beyond its scope.
If you are already using one, great decision right there! But if you are yet to get your hands on one of these, you might as well be losing some serious competitive advantage. So, it will be in your best interest to find that one security systems software that fits your business needs perfectly.
That being said, which software is best for your company? Which software offers the best value for your money? The task could be rather challenging for someone new to this domain.
To help you find the right security management software for your business, we have compiled the top 9 software options available today. Go through the reviews, check out their features, weigh in on the pricing plans, and you will find the best software that exactly suits your specific needs.
Table of Contents
What is Security Systems Software?
Essentially, security systems software is a type of field service management software designed specifically for security systems businesses. It was developed to automate business processes and streamline workflows.
Using the software, one can automate day-to-day operations such as scheduling and dispatch, work order management, repeat job management, monitoring, time-tracking, inventory management, equipment tracking, estimates, billing, and invoicing. Some security business software also supports third-party integrations, i.e., integrations with other useful software solutions, including various accounting software and CRM solutions, to bring all processes into one single platform and simplify them.
As such, these software solutions help business owners, managers, and dispatchers take control of the entire workflow even from outside the office. Using their desktops or laptops, they can view all the schedules, manage work orders, dispatch technicians, create estimates, track job progress, and perform many other back-end tasks. Some software systems also provide integrated mobile apps through which managers/executives can do the exact same tasks using their mobile devices.
Best Security Systems Software Options for You
Now that you know what security systems software solutions are and what they can do for your business, let’s find out the best options that you can leverage for the best results.
When it comes to choosing the best software, security systems business owners unanimously pick Field Promax as their top choice. And there is a reason for this. According to market reviews and use cases, Field Promax gives you the best value for your money. The wide range of features and capabilities it offers includes almost everything you could possibly need to streamline and standardize your security systems business, and that too at a surprisingly affordable cost.
Despite the bucketload of features, Field Promax is one of the easiest software solutions to use, even for your field technicians. It has an almost zero learning curve, helping you and your crew master navigation in no time. Besides, it provides best-in-class customer support every step of the way to help you with any issue you face with the product.
Field Promax also has a dedicated mobile app for botb you and your technicians. It is powered by advanced digital technologies such as cloud storage and GPS tracking. It also supports QuickBooks integration to give you a seamless experience with accounting and bookkeeping. Thanks to the integration, it also eliminates double entry and thus reduces the chance of manual error. The result is more efficiency, productivity, and profitability for your company.
Field Promax is available on iOS, Android, and Windows.
Key Features:
- Scheduling and dispatch
- Work order management
- Calendar views
- Centralized dashboard
- Estimates
- Routing
- GPS tracking
- Equipment tracking
- Digital signature
- Billing and invoicing
- Alerts and notifications
- QuickBooks Integration
Pricing: Basic plan starts at $39 per month (2 users). 14 days Free trial available.
AI Field Management provides security systems companies with end-to-end solutions to manage their entire operation on a single platform, with efficient tools for managing work orders, technicians, customers, and assets.
This software is known for being one of the most efficient business automation solutions with a wide range of third-party integrations, including QuickBooks, Apple, Outlook, Zapier, Google Assistant, and even WhatsApp. Field workers can also execute instructions hands-free thanks to its integration with tools like Siri and Google Assistant. The commands can be spoken in any language and can be changed to fit each employee’s voice tone.
With the “Digital Sherpa” tool, AI-FM intelligence is instantly built in. This tool can tell users which person or asset is best for a job based on skills, location, availability, and other factors. The software is easy to customize to meet the specific needs of any business.
Key Features:
- Dashboard
- Accounts integration
- Scheduling
- Access control
- Asset lifecycle management
- Backup
- Invoicing
- Online booking
- Customer portal
- Instant chat/messaging
- Third-party integrations
Pricing: Starts at $37.99 per month.
Simpro is a robust job management software for security systems integrators, especially those who deal with multiple projects at a time. It is the most recommended solution for managing subcontractors and vendors. It connects the office and the field better by combining cloud-based software for the back office and mobile apps for technicians.
In the field service business, Simpro is a top choice because of its easy-to-reach customer support, online help guides, in-depth implementation and training, and regular software updates that are tailored to the needs of customers. Additionally, Simpro integrates with QuickBooks and Xero to make budgeting and managing jobs easier.
Key Features:
- Accounts integrations
- Scheduling and dispatch
- Estimates
- Online payment
- Invoicing
- Recurring payments
- Reporting and analysis
- Lead management
- Timesheets
- Fleet tracking
- Integrations
Pricing: $22 per month per user .
Kickserv provides full job management and customer relationship management (CRM), as well as scheduling, estimates, mobile access, billing, dispatching, and more. Kickserv also syncs with QuickBooks Desktop, QuickBooks Online, and Xero so that users don’t have to enter the same information twice. This saves users time and money. With a shared web calendar, Kickserv makes it easy to keep track of bids and estimates, jobs, scheduling, dispatch, billing, and chores. With QuickBooks integration available, KickServ eliminates double entry and minimizes manual errors as well.
Key Features:
- Calendar management
- Roles
- Access controls
- Scheduling
- Online booking
- Field sales
- Reports
- Client notifications
- Invoicing
- Communication tools
Pricing: $47 per month per user.
Joblogic is a web-based system for managing jobs that can be used in any service or repair business. It has tools for managing jobs, arranging engineers, quoting, costing, billing, and keeping track of assets. Joblogic also has two engineer-specific apps for both iOS and Android devices that can be used without an internet connection.
The specially made mobile app lets users send job details to their engineers, such as addresses, site notes, office comments, details about site assets, and information about earlier maintenance. The engineers can then record costs, mileage, parts used, and customer signatures in real time, which they can then send back to the office users. Then, this information can be used to make timesheets for engineers. With Google Maps integration through the customer portal, GPS tracking can also be used to check where a worker is and where they’ve been.
Key Features:
- Scheduling and dispatch
- Costing
- Asset tracking
- Invoicing
- Electronic forms and certificates
- Mobile app
- Customizations
- Customer portal
- Dashboard
Pricing: $30 per month per user.
mHelpDesk is a top-rated field service solution that helps security systems businesses automate everything from the first contact with a customer to finally getting paid. This includes customer support, estimating, job management, scheduling, invoicing, tracking, and generating reports.
mHelpDesk includes several tools to help a service business, such as integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also has an offline mode that lets technicians keep using the mobile app in places without internet or cell service.
Key Features:
- Estimates and quotes
- Lead management
- CRM
- Drag-and-drop calendar
- scheduling
- Online booking
- Mobile app
- Invoicing
- QuickBooks integration
- GPS tracking
Pricing: $169 per month per user.
ReachOut Suite gives field managers and workers the tools they need to assign, plan, accomplish, and keep track of job orders. It accomplishes this by seamlessly joining the back office and field technicians through a cloud-based interface. Using tools for field service management like tickets, GPS, checklists, Kanban boards, and calendars, field workers and managers can keep track of and make it easier to do day-to-day chores.
Managers can give jobs to team members and put them on the color-coded calendar page by dragging and dropping. ReachOut Suite lets you set up automatic emails to team members when a job is given to them and standard check-lists to make work easier. By adding things like making estimates and bills, e-signatures, inspection forms, and more to the ReachOut mobile app, users can finish jobs while out in the field without having to go back and do paperwork.
Key Features:
- Access control
- Alerts and notifications
- Scheduling
- Asset tracking
- Kanban boards
- Add and edit images
- Calendar management
- contract/license management
- Dashboard
- Customizable forms
- Database management
- Data export/import
Pricing: $15 per month.
FieldAware by GPS Insight gives you innovative and reliable fleet and field service options that give you what you need to get the job done better, faster, safer, and smarter.
The FieldAware software from GPS Insight connects and organizes your office and mobile workers in a way that you can’t do by hand. It’s cloud-based software that you can change to fit your needs. It tracks and automates your workflow, stores information about past jobs and customers, sends real-time data to make communication faster, and has built-in analytics that give you powerful insights that improve efficiency and make customers happier.
Key Features:
- Scheduling and dispatch
- Calendar management
- Historical data
- Compliance management
- Customizable fields
- Reporting
- Mobile app
- Third-party integrations
Pricing: $70 per month per user.
WorkWave Service is a web-based field service management software best suited for field service professionals, including security systems technicians. It has scheduling, sales and estimating, payment, a mobile app, property measurement, and more. Users can see right away how far they have to drive and how long it will take to get from one meeting to the next. WorkWave Service also quickly finds schedule conflicts and lets you know about them.
The software captures and keeps track of leads and opportunities, and it organizes them in a way that is easy to understand. This makes it less likely that new business opportunities will be lost. Users can send a lot of bills and statements at once. They can also process payments and see at a glance if any payments are still due.
The WorkWave Service dashboard shows information about workers, products, and materials management at a high level. Users can also see all of their outstanding account receivables, the state of their current work orders, their expected revenues, and their capacity levels in one place.
Key Features:
- Job tracking
- Work order management
- Scheduling
- Status tracking
- Customer database
- Routing
- Maintenance scheduling
- Reports and analysis
- Billing and invoicing
- Payments
Pricing: Quote available upon request.
Final Thoughts
Considering the features and capabilities, the best security systems software that gives you all-around solutions is Field Promax. It gives you the best value for your money. Moreover, unlike most other software systems, it gives you unrestricted access to all its features, even in its free trial version. Besides, it offers a flexible pricing plan to suit your budget as your business grows. Undoubtedly, this is the best choice you can make for your business.
For more information, contact Field Promax today.
