Top 9 Jobber Alternatives for your Business in 2023
The advent of field service management software has played a significant role in stabilizing small and medium businesses as they strive toward establishing their brand in the market. It works with various industries like electrical, IT, plumbing, alarm installation, property management, flaggers, and various other niches by streamlining and automating business processes. In this ever-expanding field service industry, Jobber sure has made a strong impact. However, the cost of this popular software could go beyond the budget for some companies, especially small and medium-sized businesses. Therefore, it’s time to analyze other software alternatives that can provide similar services but at a relatively lower cost.
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To meet the increase in demand, the alternatives to Jobber have been climbing up the market with high velocity. There are now various options industries can choose from to achieve these services based on region, prices, resources, and requirements. Here are the top 5 alternatives you can refer to besides Jobber.
Table of Contents
1. Field Promax
This is a cloud-based Field Service Software that enhances all the basic features of a field service manager and more. It is popularly known for its easy-to-use mobile app, digital work order management, secure cloud storage, and QuickBooks integration. The software solution has an organized section for all its functionalities, making it easier for customers and users to find them easily and quickly. They also offer customizable templates for different industries based on their requirements and stay in control of their own businesses. Moreover, Field Promax ensures that all its users are updated with the necessary information. It sends reminders to customers, technicians, and management based on their calendar schedules and appointments. It also comes with GPS features and other tracking measures to keep businesses on track by increasing progress and growth.
Top Features:
- Customer Database
- Work Order Generation and Management
- Scheduling & Dispatching
- Billing & Invoicing
- Timesheet Management
- Activity Tracking
- Estimating
- Contract/ License Management
- GPS Integrated Mobile App
- Real-time Location
- Inventory Management
- Job Tracking
- Online Time Clock
- Real-Time Reporting
- Repeat Work Order Management
- Service History
- QuickBooks Integration
- Electronic Signature
- Field Sales
- Payment Collection in the Field
Pricing: Plan begins at $49 for 2 users per month. Free trial available.
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2. Service Autopilot
This business scheduling software is designed to automate work orders and field work and manage them from any desired location. Their user-friendly interface and all-in-one solutions are their most highlighted features. They stand by their name in autopiloting services. Most importantly, this is arguably one of the leading choices, featuring QuickBooks Online Integrations for better billing solutions. Users can also scale their revenue, manage their accounts, and track their finances with reports and QuickBooks data. The two-way sync also helps with monitoring customer databases and providing better-personalized service. It focuses on monitoring data on labor costs and equipment, automates essential office functions, directs business growth, and provides recurring services with a click. The software schedules lapsed work orders, dispatches technicians with proper assets, and manages the field and office at the same time.
Top Features:
- Scheduling & dispatch
- Client & lead management
- Routing
- Mobile app
- CRM
- Job costing
- Call tracking
- Payments
- Third-party integrations
Pricing: Plan begins at $47 per user per month (with a $97 signup fee).
3. Freshdesk
Freshdesk Field Service is an excellent cloud-based omnichannel help desk solution. It provides excellent field support and management capabilities. Freshdesk enables your team to interact across all support channels from a single location. Both helpdesk staff and field workers will have advanced capabilities to boost service efficiency with the platform. Freshdesk’s Field Service Management (FSM) module includes automation capabilities for this.
You may streamline your processes and even engage your field staff in gamification. When utilized correctly, this can promote teamwork and employee engagement by encouraging friendly rivalry. There is also a self-service platform to help spread out and strengthen client support. They are available for iOS and Android.
Top Features:
- Scheduling and dispatch
- Work order management
- Customer database
- Alerts/ escalations
- Billing and invoicing
- Live chat system
- Self service portal
- Automated routing
- Ticket management
- Incident management
- Surveys and marketing
Pricing: Basic plan starts at $15 per user per month (limited access).
4. ServiceFusion
ServiceFusion, one of the leading field team management software, has dramatically become a popular choice in the last few years. This smart, all-in-one FSM tool is best suited for small and medium-sized field service companies. It offers a host of features to simplify your business needs, including job management tools, estimate generator, online calendar, scheduling and dispatching systems, text and voice notification, digital signature support, as well as billing and invoicing functionalities. The system also offers smart, comprehensive reports and analytics to help in decision-making. ServiceFusion provides a centralized system to store, organize, and manage all your data so that you have complete visibility, scalability, and authority over all your business operations. The best part is that you can access this database from anywhere, using any device or system.
Top Features:
- Document Management
- Work Order Generation
- Job Scheduling
- Dispatching
- GPS
- Text/Email/Voice Notification
- Reporting and Analytics
- Inventory Management
- Real-Time Job Tracking
- Attendance Management
- Billing & Invoicing
- CRM
- Digital Signature
- Client Portal
- Contract/ License Management
- QuickBooks Integration
- Mobile App
Pricing: $149/month (starter pack) for unlimited user.
5. HouseCall Pro
This software is one of the highest user-rated software programs on the market today. Their prominent features include a chatbot where customers can reach the organization and a chat platform exclusively for technicians and their peers to communicate with each other. They offer free email and postcard marketing services at a small price to help build customer relationship management and ensure a high-quality customer experience. They send regular reminders and courtesy notes to customers before and after service. The software helps manage the field on desktop or mobile devices. With various integrations, the software eliminates the paperwork process and enables seamless business.
Top Features:
- Scheduling
- Routing
- Calendar management
- Mobile app
- Website Builder
- Online Booking
- Follow-Up Marketing
- Job Management
- Advanced Reporting
- Strategic Account Manager
Pricing: Plan begins at $49 per user per month. Free trial available.
6. Workiz
Workiz is a field service mobile app designed to help you organize your service business more efficiently. It offers an effective set of tools to keep track of jobs, technicians, scheduling, invoicing, payments, and clients.
Workiz is very easy to start with, and you don’t need to download or install anything. Just create an account and start sending jobs to your technicians. This software solution allows your technicians to connect with the office without having to use any technical features. They can simply log in, communicate, and receive job orders via text or email.
Top Features:
- Client Management
- Inventory Management
- Job Management
- Team Management
- Live Dashboard
- Lead Tracking
Pricing: The Paid plan starts from $65 per month for 2 users.
7. Service Titan
The software is manufactured to provide an easy and smooth user interface for residential and commercial home services companies. It is an absolute alternative to Jobber and offers the same critical components with varied additional features. Their sales resources and abilities boost industry customer conversion rates, along with their visual sales experiences. You can track company progress and processes based on regular reports, improve sales, and generate subsequent leads on the software. Service Titan centralizes all the data based on customers, history, inventory, or equipment for easier reference and access during customer interactions and management. It also provides tracking functionalities that let you monitor the click rates of emails and texts, technician locations, and business performance, which helps alter sales prospects, respectively.
Top Features:
- Calendar
- Dispatch
- Job Booking
- Roles
- Real-Time Location
- Employee Communication
- Behavior Monitoring
- Client Notification
- Reports & Analytics
- CRM Integration
- Billing & Invoicing
- Field Sales
Pricing: Plan begins at $125 per user per month.
8. ServiceMax Asset 360
Servicemax is one of the most popular field service management software solutions when it comes to process automation in field service companies. It provides a full range of features and capabilities that enable field service business owners to take control of their operations both in and outside of the office. With their dedicated service management platform, Asset 360, Servicemax offers complete visibility into installation, maintenance tasks, service contracts, and asset performance to increase equipment uptime. It is also an excellent tool to reduce maintenance costs and foster outcome-based service models. The dedicated design of Servicemax Asset 360 also helps organizations reduce warranty and contract leakage at scale, increase contract attachment rates and renewals, and accelerate time to value.
Top Features:
- Work order management
- Automated scheduling
- Calendar management
- alerts/notifications
- Dashboard
- Contact database
- Budgeting
- Electronic signature
- Inventory management
- Billing and invoicing
- Quotes and estimates
Pricing: Quote available on request.
9. KickServ
KickServ is not the least of the rest, and it is a customer relationship management software that manages important field service components through its mobile app. It is compatible with both iOS and Android devices and allows users to customize their dashboard and personalized web page ambience to monitor their work order rate. As a customer-centered digital solution, it enables users to review and approve estimates and invoices before payment, provide feedback on work orders, examine records, and more. Being a competitor to Jobber, KickServ has channeled its primary focus and service towards customer management, ensuring a convenient medium to connect both industries and their customers.
Top Features:
- Calendar
- Dispatching
- Billing & Invoicing
- Notifications
- Mobile App
- Job Management
- Availability Indicator
- CRM
- Client Portal
- Customer Database
- Inventory Management
- Contract/License Management
- Estimate
- GPS
- File Storage
- Job Tracking
- Digital Signature
- Electronic Payment Processing
- Preventive Maintenance
- QuickBooks Integration
Pricing: Plan begins at $31 per user per month. Free trial available.
Final Words
Standing at par with Jobber, the above-mentioned Field Management Software solutions ensure all the necessary features in abundance to their users at competitive price points. They build businesses by providing customized and personalized essential services with unique integrations. Each field service software varies in terms of prices, features, and standards, but they aim to bridge the field and office seamlessly.
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