Alarm Company Software
Alarm Company Software for Installs, Service Calls and Billing
Field Promax gives alarm and security dealers one place to schedule installs, dispatch service calls and bill the work. Save every panel, keypad, sensor and camera you install as equipment under the customer, with fields you choose like serial number or zone list. Your techs see that history on their phone before they walk in.
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Run Your Alarm Company From One App
Alarm Company Billing Software
Bill Every Install and Service Call the Same Day
Turn each finished install or service call into an invoice with the parts and labor already on it. Techs can take a card on site, or the office can email a payment link that marks the invoice paid when the customer pays. Sell monitoring or service plans as service agreements and invoice each cycle when it comes due.
- Service Plan Billing
- Card Payments On Site
- Recurring Service Visits
- Payment Reports
Alarm Company Software With QuickBooks Integration
Send Invoices to QuickBooks Without Retyping
Field Promax connects to QuickBooks Online, QuickBooks Desktop or Xero. With QuickBooks, customers, products, invoices, payments and expenses sync, and each finished invoice goes to your books with one Send button, so your office stops typing jobs twice.
- Invoice and Payment Sync
- Office Dashboard
- Tax Rates on Invoices
- QuickBooks Online, Desktop or Xero
Alarm Company Features
Customer Management Software for Alarm Companies
Every Site's System on One Record
Each customer record holds their equipment, past work orders, invoices, payments and notes. Before a service call, your tech can see which panel and devices are installed and what was done last visit.
Alarm Company Scheduling Software
Get the Right Tech to Every Site
Drag jobs onto the calendar, set a priority on urgent calls, and use route optimization to put each tech's stops in driving order. Recurring work orders book yearly tests for you.
Alarm Company Time Tracking Software
Know Where the Install Hours Went
Techs clock in with one tap in the mobile app, and each job check-in adds to their timecard with a job code. Review and approve hours at the end of the day, and see how long each install or service call really took.
Alarm Company Software FAQs
Alarm company software helps alarm and security dealers run the business side of installs and service: scheduling techs, keeping customer and equipment records, and billing the work. Field Promax does this from one web app and one mobile app. It does not monitor alarms or replace your central station software. It runs the field jobs around them.
Most security companies use a few tools together: monitoring or central station software, the panel maker's app, accounting software such as QuickBooks or Xero, and field service software for installs and service calls. Field Promax is the field service part. It schedules your techs, tracks the equipment you install, sends invoices to your accounting and takes card payments.
Yes. Equipment tracking saves each device under the customer who owns it. You build the fields, such as serial number, model, zone list or install date, and techs record readings on each visit. The device's history grows with every work order, and the office can download a PDF history for any unit when a customer asks.
Yes. Set up a recurring work order once with a weekly, monthly or yearly pattern and an end date or number of visits. Field Promax creates each work order ahead of time, on the calendar with its own number and the tech you picked. Use it for annual tests, battery changes or camera cleanings, so nothing depends on memory.
Yes. With service agreements you sell a plan with monthly, annual or per-visit pricing, and check which of the customer's devices it covers. Field Promax shows the visits and billing cycles due. For each due cycle you create the invoice and email the customer a Stripe payment link with the PDF attached.
Yes. From the invoice in the mobile app, a tech taps Get Paid and charges the customer's card through Stripe, QuickBooks Payments or QuickBooks GoPayment. The office can also email a Stripe payment link, and cash or check can be recorded by hand. Every payment shows on one Payments page, with a Pending tab for links not yet paid.
Yes. It connects to QuickBooks Online, QuickBooks Desktop or Xero, one at a time. With QuickBooks, customers, products, invoices, payments and expenses sync, so no one types them twice. With Xero, customers and invoices sync, and each invoice arrives as a draft for you to approve.
Yes, for the basics. Techs download their day from the calendar before they lose signal. Work order details, check-ins, mileage and the customer's signature then work offline and sync when the phone reconnects. Equipment records and custom forms need a connection, so open those before heading into a basement or utility room.
Yes. Field Promax works for a one-tech alarm dealer and for growing teams with several installers and service techs. It is used by 100,000+ contractors, and most companies are set up within an hour. You see it on your own jobs in a demo first, then try it free before you decide.
Field Promax plans start at $99 per month, billed annually. See plans and pricing.
Save More Time and Boost Productivity
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