Work order Managment software for field Service Business
Field Service Scheduling Software and Mobile App.
discloses information collected from users (each, a “User”) of the www.fieldpromax.com
offered by Service Manager Plus.
We may collect personal identification information from Users in a variety of ways,
including, but not limited to, when Users visit our site, register on the site, and in
connection with other activities, services, features or resources we make available on our
Site. Users may be asked for, as appropriate, name, email address, phone number, credit card
information. Users may, however, visit our Site anonymously. We will collect personal
identification information from Users only if they voluntarily submit such information to
us. Users can always refuse to supply personally identification information, except that it
may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact
with our Site. Non-personal identification information may include the browser name, the
type of computer and technical information about Users means of connection to our Site, such
as the operating system and the Internet service providers utilized and other similar
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on
their hard drive for record-keeping purposes and sometimes to track information about them.
being sent. If they do so, note that some parts of the Site may not function properly.
Field Promax may collect and use Users personal information for the following purposes:
We may use the information Users provide about themselves when creating
an account only except to the extent necessary to provide the service.
We may use the email address to send User information and updates
pertaining to their application . It may also be used to respond to
their inquiries, questions, and/or other requests .
We adopt appropriate data collection, storage and processing practices and security measures
to protect against unauthorized access, alteration, disclosure or destruction of your
personal information, username, password, transaction information and data stored on our
Site. Sensitive and private data exchange between the Site and its Users happens over
a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may
share generic aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted affiliates and
advertisers for the purposes outlined above.
During registration: New users are required to fill in their personal
information like name, email address, billing address, credit card details and so on. This
information will be used for the smooth functioning of your account through activities such
as authentication, verification, billing amongst other things.
During usage and metadata collection: This refers to the content and/or
pictures uploaded by the team during the day-to-day functioning of the account. It also
includes metadata such as time stamps of photos taken and other such details.This will be
made available to account owners.
GPS and Time tracking: In the mobile application, you can enable GPS
tracking. This will allow the service to locate you at all time over GPS or Wi-Fi. Time
tracking uses the GPS data to assess the time taken to complete a task. In case you wish to
discontinue GPS tracking, you can do so at any time through the Settings on your phone. GPS
and time data is made available to the account owner.
Marketing Communications: You will be receiving information only if you opt for our marketing
communication. This will include any information about new services and any updates we are
offering. Your consent to receive these communications can be withdrawn any time.
Analytics: To keep our services at the optimum level, we use information about our usage patterns and the feedback we receive from users. This information is non-specific to particular users and this information may be made available to third and/or external parties.
Cookies : You can change your browser settings to be intimated whenever you receive a cookie. Cookies are used by us to gather information about your usage of our website and/or App and make your experience better and smoother. In case you choose to disable cookies, some functionalities might not be available to you.
Links to other websites : We might have links to third party websites however we are not responsible for any interaction and/or transaction you have with such sites. These sites are governed by their own rules and regulations and we are not responsible for them
Party Integrations: Add-ons may be offered by third parties. Your interactions with them or data shared by you to them is subject to their rules and regulations regarding privacy and usage.
Disclosures & Transfers: Your data is not shared with third-parties without your permission except when,
We have in place reasonable efforts to maintain the security of your data. Our team is granted access only on a needs basis. We take technical and contractual efforts to maintain the security of your data.
Security of your information is your responsibility as well and therefore please do not share your login credentials with third parties.
We might require to retain your data after your relationship with us has been terminated and this will be done strictly in accordance with the law.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.