Top 5 ServiceTitan Alternatives for Your Field Service Business in 2023
In today’s age, field service management software solutions have become indispensable for service delivery companies. When comparing different solutions, potential buyers compare competencies in areas like evaluation and contracting, integration and deployment, service and support, and specific product capabilities. ServiceTitan is a leading choice in this regard. However, there are better ServiceTitan alternatives for small and medium-sized service companies.
Field Promax offers the most unparalleled field service management features at the most affordable price. Sign Up Now.
Despite its popularity, ServiceTitan has several drawbacks that have forced users to look for other options. Pricing is certainly one of the major pain points. Subscriptions for ServiceTitan cost $398 per month, which is rather expensive for most organizations. Especially for small businesses, it is well beyond their budget. Naturally, they would want an alternative that would not cost a fortune.
Even if you are comfortable with the expenses, there are pitfalls that can hinder your operations. For example, quoting in ServiceTitan is a major problem. In work order management, multi-day job views are rather confusing for smooth operations as well. And more importantly, there is ample room for improvement in general. So, if you are paying such a hefty price, why not go for a more efficient software solution that gives you better value for your money?
In today’s market, there are several ServiceTitan competitors that can meet this brief. But they are in plenty. How do you know which one is best for you? How do you make sure the investment is worth every penny? It is indeed a tough question. But fret not. To make your task easier. We have compiled a list of the top five alternatives to ServiceTitan. Read on and find out which one works best for you.
Table of Contents
1. Field Promax
Field Promax is currently the top ServiceTitan alternative, considering all its advantages.
Designed with over a decade of experience in the field and around asset-based businesses, it is the most efficient all-in-one field service management software system. It is built to deliver a complete automation solution, especially focusing on increasing productivity by streamlining processes. Over the years, it has helped small and medium-sized field service businesses reduce overhead costs and increase profit by up to 80%.
Field Promax is primarily a SaaS-based field service management software. The cloud-based system also offers an integrated mobile app specifically designed for field team management. It is full of invaluable features such as scheduling and dispatching, work order management, calendar views, alerts and notifications, estimates, billing and invoicing, reports and analytics, asset tracking, digital signature support, CRM, dynamic team management, and so on.
Apart from the usual, Field Promax also offers a wide range of tools to make field service management easier than ever. It comes with a comprehensive dashboard with color-coded calendar views to make scheduling and dispatching flawless. With this software, you can create estimates and send them directly to the customer for approval. Once approved, Field Promax automatically turns the quote into an active work order. It also features powerful GPS technology with geofencing that connects the field technicians with the management operations back in the office and enables managers to locate technicians in real-time. Using the app, technicians can also clock in and clock out, accept or reject work orders, update their job status, notify the management about the time spent on a single assignment, add items and parts used to the work order so that they are calculated in the final invoice, and do so much more.
If you are still hung up on ServiceTitan for ServiceTitan QuickBooks integration, let us tell you that Field Promax boasts perhaps the most seamless and effective integration with QuickBooks (Desktop and Online). It supports a two-way sync that allows you to use the central database for various tasks, including customer data management, work order management, scheduling and dispatching, repeat order management, and invoicing.
Last but not least, Field Promax offers all of this for just $49 per month per user.
mHelpDesk is a ServiceTitan alternative known for its ease of use. mHelpDesk functions on mobile smartphones and allows you to send jobs to workers through text messages, as well as a variety of mobile apps. Other features include scheduling, dispatching, and bill management.
Refrigeration businesses can get chaotic, and this software helps employees keep everything in one place. The wide range of features helps employees prevent double booking, underbooking, and overbooking. Users can add attachments and job notes, as well as assign or reassign jobs to other team members. Users can input precise service details through its custom line items and maintain contract quality control through checklists and job forms.
If you are having an issue with pricing or features like offline availability, mHelpdesk is your ideal choice in those regards as well.
Workiz is a field service mobile app designed to help you organize your service business more efficiently. It offers an effective set of tools to keep track of jobs, technicians, scheduling, invoicing, payments, and clients.
Workiz is very easy to start with, and you don’t need to download or install anything. Just create an account and start sending jobs to your technicians. This software solution allows your technicians to connect with the office without having to use any technical features. They can simply log in, communicate, and receive job orders via text or email.
FieldEdge is the field service management software for businesses needing extra help with customer management. FieldEdge’s customer management feature lets users view agreements, quotes, invoices, equipment, and work order histories. It provides a comprehensive overview of every customer and previously completed jobs.
The tool allows users to share pictures with clients to better explain cooling-related issues. By attaching images to a work order, customers are given a detailed overview of installation processes, maintenance problems, and equipment. Pictures taken over time also help customers understand how a problem has been growing. It also provides an entire history for each piece of equipment. This helps technicians determine if it’s time to replace equipment inside a customer’s home. Technicians can make forms for every piece of equipment. Technicians can use the mobile app to view and upload digital copies of equipment specification sheets.
Last but not least, KickServ is our final pick for web-based FSM solutions. Widely appreciated for its convenience and efficiency, it is a great choice when it comes to CRM and job management. KickServ offers a wide range of functionalities, including scheduling and dispatching, a work order management suite, a dashboard, multiple calendar views, notifications and alerts, billing and invoicing, job tracking, customer portal, digital signature support, availability indicator, customer database, inventory management, contract/license management, estimates, preventive maintenance, QuickBooks integrations, and, of course, an integrated mobile app.
Before you chose ServiceTitan for your business, you must have asked a bunch of questions. Does ServiceTitan have a scheduling tool? Does ServiceTitan create efficient estimates? Does ServiceTitan integrate with QuickBooks? And so on…
Similarly, when you are looking for ServiceTitan alternatives, you must undertake thorough research and choose only the best for your business. And once you are satisfied with the features and functionalities, you look at the price to see if it fits your budget.
Now, what if we told you that there is one FSM software that gives you all the necessary features with impeccable service and outstanding ease of use? That is Field Promax for you. Indeed, it gives you the best value for your money.
While estimates and daily schedule views are the major pain points for ServiceTitan, these exact features are the deal-winners for Field Promax. Plus, it provides you with every possible FSM tool necessary for smooth operation without cutting a hole in your pocket. So, why wait? Go for the best alternative.
ServiceTitan is a vertical SaaS company.
ServiceTitan is a cloud-based software platform built to power trades businesses. The company’s end-to-end solution gives contractors the tools they need to run and grow their businesses.
ServiceTitan is a cloud-based, mobile field service management system for businesses of all sizes in industries such as HVAC, plumbing, electrical contractor, construction, painting, home cleaning, etc.
- Field Promax
- Service Fusion
- Housecall Pro