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Top 5 Service Fusion Alternatives in 2024

service fusion alternatives

It is a great time to be in the field service business. In 2021, the market size was valued at US$ 3.2 billion and is expected to grow to US$ 5.7 billion by 2026. So, if you are thinking of starting a business, this is your moment. Moreover, if you expect to make full use of the opportunity, make sure you take advantage of field service management software. There are hundreds of options available at the moment, and Service Fusion is certainly one of the leading choices. But for some companies, it may not be a good fit. Worry not, there are still various Service Fusion alternatives that would serve your needs.

Switch to Field Promax, the Best Alternative for Field Service Management Software. Sign Up Now.

With the advent of cutting-edge technology, managing field service delivery has become easier than ever. Once you get the taste of modern technology, it is hard to imagine turning back to traditional paper-based recordkeeping and management. However, software solutions like Service Fusion could be somewhat expensive for some service delivery companies. 

Considering Service Fusion reviews, it is primarily designed for large service companies. It is more suitable for organizations that deal with multiple projects at a time, managing several field teams with numerous technicians and equipment. For small and medium-sized businesses, however, the design and features would seem more complex and inconvenient. Besides, there is the aspect of expense, which is a major drawback. Naturally, such organizations would rather work with a Service Fusion alternative that is simpler and less expensive.

Having said that, it is also important to maintain the same level of efficiency and transparency as Service Fusion offers, if not more. Considering that, which software solutions would be a better choice? In this blog, we have listed the top five Service Fusion alternatives. Go through the reviews, compare the features, and choose what fits you best. Here are our recommendations:

Field Promax Banner

Field Promax is a cloud-based field service software designed to enhance efficiency in all the processes of a field service business It is widely popular for its easy-to-use mobile app, full suite of work order management tools, secure cloud storage, and seamless two-way QuickBooks integration.  

Essentially, one can take care of and systematically automate the entire business operation with this stunning piece of technology. The software solution has an organized section for all its functionalities, making it easier for customers and users to find them easily. They also offer customizable templates for different industries based on their specific requirements. Moreover, Field Promax is also powered with advanced GPS features and real-time tracking measures to keep businesses on track by increasing progress and growth.

In comparison, Field Promax offers way more features than Service Fusion at a lot lesser price. But more importantly, it is much easier to operate, having almost zero learning curve for managers and technicians.

2. ServiceM8


This is another Service Fusion alternative known for its ease of use. ServiceM8 functions on mobile smartphones and allows you to send jobs to workers through text messages, as well as a variety of mobile apps. Other features include scheduling and dispatching, and bill management. 

Service businesses can get chaotic, and this software helps employees keep everything in one place. The wide range of features helps employees prevent double booking, underbooking, and overbooking. Users can add attachments and job notes, as well as assign or reassign jobs to other team members. Users can input precise service details through its custom line items and maintain contract quality control through checklists and job forms.

Explore More Features. Book Your Free Demo Now.

3. Workiz


Efficient, modern, and easy-to-use, Workiz is another top-rated web-based field service management app designed for small and medium-sized businesses. It is the perfect choice to organize, streamline, and standardize your business processes with cutting-edge automation tools. It helps you with an effective set of features to keep track of your work orders, scheduling, employee time, client information, invoices, and payments.

Other than the standard tools, Workiz also features activity dashboard, access control, calendar, inventory management, live dashboard, client management, CRM, lead tracking, asset lifecycle management, and more.

4. KickServ


KickServ is our next pick for leading Service Fusion alternatives. Widely appreciated for its convenience and efficiency, it is a great choice when it comes to CRM and job management. 

KickServ offers a wide range of functionalities, including scheduling and dispatching, work order management suite, dashboard, calendar views, notifications and alerts, billing and invoicing, job tracking, customer portal, digital signature support, availability indicator, customer database, inventory management, contract/license management, estimates, preventive maintenance, QuickBooks integrations, and, of course, an integrated mobile app.

5. mHelpDesk


Last but not least on this list is mHelpDesk. This FSM solution is a great alternative to Service Fusion if you’re a small business looking for an entirely cloud-based solution. This vendor’s top features include its easy onboarding process, which includes data migration from your old system to mHelpDesk. Compared to the Service Fusion app, mHelpdesk’s offers a more efficient and user-friendly mobile app as well.

mHelpdesk also offers a free trial so users can get an idea of how they’ll use the system on a daily basis. In terms of features, mHelpDesk offers capabilities equal to those of ServiceMax when it comes to customer management, scheduling, dispatch, routing, technician management, and operations.

Final Words

Service Fusion software

In today’s market, there are plenty of options available when you look for an alternative to Service Fusion software. However, you cannot go wrong if you choose from the list above. They not only give you efficient automation support to streamline and standardize your processes, but they also exceed in aspects that Service Fusion significantly lacks, such as customization, ease of use, and affordability. 

Having said that, every business has different needs. So, when you choose a service Fusion alternative, make sure the choice you make fulfills your requirements. And don’t forget to compare the features and deals before you make your decision.

For more information, contact Field Promax.


Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries.

Service Fusion support integration with QuickBooks online. Any changes made in your Service Fusion account, such as updates on customer information, products, or services, will automatically sync with the Quickbooks application. All payments can be accessed right in your Quickbooks invoice as well, so you’ll never have to worry about juggling customer payment and bills again.

Service Fusion is a web-based field service management software that offers a variety of features such as customer management, invoicing & payments, inventory management, time tracking and reporting.

  • Field Promax
  • FieldEdge
  • mHelpdesk
  • Workiz
  • Kickserv